Privacy Policy
Last updated: July 2, 2026
The Quiet Staff (“we,” “us,” or “our”), operated by McDuck Holdings, LLC, provides AI-powered communication and scheduling services to local service businesses. This policy explains what information we collect, how we use it, and the choices you have. Your use of our site and services is also governed by our Terms of Service.
Information we collect
When you contact us or submit a form, we collect the information you provide — such as your name, business name, phone number, email address, and any message you send. We also collect basic technical data (such as how you reached our site) to operate and improve our service.
How we use your information
We use your information to respond to your inquiry, schedule and confirm appointments, send service-related communications, provide and improve our services, and meet legal and regulatory obligations.
SMS / text messaging
If you opt in, we may send you appointment-related text messages — including booking confirmations, reminders, reschedule prompts, and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Consent to receive text messages is not a condition of purchasing any product or service.
We do not sell, rent, or share your mobile phone number or SMS opt-in / consent information with any third parties or affiliates for their marketing or promotional purposes. SMS consent is not shared with third parties.
Calls & recording
Some calls may be answered, handled, or followed up by an automated (AI) assistant, and calls may be recorded and transcribed for quality, scheduling, and record-keeping. Because Florida is an all-party-consent state, our automated greeting discloses this before any recording begins, and you can hang up without leaving a message if you'd prefer not to be recorded. We keep recordings and transcripts only as long as needed to provide the service and meet legal obligations.
How we share information
We share information only with service providers that help us operate (for example, telephony, messaging, scheduling, and email delivery vendors), and only as needed to provide the service. We may disclose information if required by law. We never sell your personal information.
Data retention & security
We keep your information only as long as needed to provide our services and meet legal obligations, and we use reasonable measures to protect it.
Your choices
You may opt out of text messages by replying STOP, and you may request access to or deletion of your information by contacting us at contact@thequietstaff.com.
Changes to this policy
We may update this policy from time to time. We'll revise the “Last updated” date above when we do, and continued use of our site or services after changes take effect constitutes acceptance of the updated policy.
Contact us
The Quiet Staff (McDuck Holdings, LLC)
8430 Pines Blvd #1232, Pembroke Pines, FL 33024
contact@thequietstaff.com